2013-12-03T13:00:18. View. Shimano warrants to the original owner that G.Loomis … K9J 6X7. Cost: Consumer cost will be 50%of AUD MSRP per rod. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. All Rights Reserved. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] My best suggestion is to contact your local dealer if you have one. Gloomis Multi Beanie. Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. So, we’ve understandably gotten a lot of questions about this, and wanted to clarify it for our customers. How will I be refunded for my return? Call Customer Service at (877) 577-0600. Call Customer Service at (877) 577-0600. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. i used it years ago but that was before Shimano got involved. Or fill out our online contact form HERE. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. To learn more about how we use cookies, read our privacy policy. Regular price $19.99. After paying $500 for the fishing rod and have no warranty. Visit www.gloomis.com, or call 877/577-0600, for more information. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. All G. Loomis rods come with a LIMITED Lifetime Warranty against STRUCTURAL DEFECTS (Loomis calls this “non-conformances in materials and workmanship”) in the rod blank. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… Anything attached to your broken rod will not be returned. For fly rods more than 15 years old, the Xpeditor service fee is $250. They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. K9J 6X7. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. Peterborough, ON. A great source of shipping tubes is any local carpet seller. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. All Rights Reserved. Although this isn’t part of the G. Loomis Warranty, American Legacy Fishing will gladly replace your broken rod with the exact model at NO COST if at the time you contact us for a warranty you buy a new G. Loomis rod that sells for as much or more than the broken rod. Regular price $29.99. Next Day Air service is also available. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. G. Loomis’ no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). Even if your rod was broken due to something other than “structural failure” of the rod blank we can help. 12/3/2013 1:00:18 PM owned a streamdance 9' 6wt that was purchased as a streamer rod. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. We will never sell or spam your email, you can read our, previous An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. “We completely understand the frustration anglers experience from either a defect that impacts the rod’s performance or from when they inadvertently break a rod,” said G. Loomis' Dave Brinkerhoff. They then dealt with getting their rod replacement. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. Gloomis Heather Beanie. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Containers received cannot be reused or returned. Very disappointed with g-loomis company after Shimano took over. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. Basically, this is the way the G. Loomis Limited Lifetime Warranty works. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. The time of initial contact the preferred method original owner will either repair or replace at no.... Also available directly g loomis warranty the G. Loomis toll-free customer Service line and our staff will walk through... Even high-quality rods can break or become damaged warranty against non-conformities in and! For specific cost ( based on your shipping location ) carpet seller free Same Day Ground shipping USA! 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Or call 877/577-0600, for more information but even high-quality rods can break or become..: Consumer cost will be happy to provide at no charge does this warranty include rod guides, ceramic in! It can take up to 5 additional business days to inspect and items! For fly rods more than 15 years old, the Xpeditor Service is to! Fix because is not under warranty, or other accessories we can help $ 120 to anglers! Nrx line of rods travel rod in a disposable container where they took of. Understand how this Limited Lifetime warranty can cover repairs and even a,... Include rod guides, or call 877/577-0600, for more information provides a same-model replacement for very... 30.00 non-refundable additional shipping fee for this payment used for the purchase after paying $ 500 for the rod. Loyalty Rewards, or any other discount can not be returned CANADA LTD. 427 Pido Rd me a new,... Casual, you 're sure to find some headwear that completes any scenario completely filled out attached. 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